Terms and Conditions

Effective Date: 7 April, 2024

NOTICE: Please read these terms and conditions carefully as they are legally binding.

By visiting, viewing, or using UpscaleBoost.com ("website") and/or by using any program, product, course, or service from Khazaeli Information Technology Services L.L.C., operating as UpscaleBoost ("Company", "we", "us", or "our"), you agree to be bound by these Terms and Conditions along with our Privacy Policy.

Binding Arbitration and Class Action Waiver: These sections affect your legal rights. Please read them carefully.

1. Acceptance of Terms

By viewing, visiting, or using the website and/or a Product, you indicate your acceptance and agreement to these Terms and Conditions, our Privacy Policy, and Disclaimer, which are hereby incorporated by reference (collectively, this “Agreement”).

If you do not agree with any part of this Agreement, then please do not use the website or any Products.

2. Changes to Terms

We reserve the right to amend this Agreement at any time. We will alert you to any changes by updating the effective date at the top of this document. Continued use of the website or Products after changes have been posted will constitute your acceptance of such changes.

3. Privacy Policy

Our Privacy Policy, as displayed on our website, describes how we handle the information you provide to us when you use our services.

You agree to the terms of the Privacy Policy by using our services.

4. User Responsibilities

You are responsible for your use of the website and any Products. You agree to abide by all applicable UAE laws and regulations and to respect the intellectual property rights of others. Prohibited activities include:

- Unauthorized commercial use of the website or Products

- Posting or transmitting any unlawful, harmful, threatening, abusive, or otherwise objectionable material

- Attempting to breach the security of the website or the Company's systems

5. Intellectual Property

The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws. The Company owns or has licensed all content and materials on the website. No part of the website may be reproduced, republished, or distributed without express written permission from the Company.

6. Account Registration and Security

Creating an account may be required to access some features of the website. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

7. Refund and Return Policy

We offer refunds for some of our Products. Refer to the terms for each specific product to learn about its refund policy.

Although unlikely, we reserve the right to change our refund policy at any time.

8. Termination and Suspension

We reserve the right to suspend or terminate your access to the website or any Products without notice and liability, for any reason, including breach of these Terms and Conditions.

9. Dispute Resolution

All disputes arising out of or related to these Terms and Conditions or your use of the website or Products shall be resolved through binding arbitration in Dubai, United Arab Emirates, according to the rules of arbitration of the Dubai International Arbitration Centre.

10. Limitation of Liability

The Company will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or any Products provided.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.

12. Governing Law

These Terms and Conditions and your use of the website are governed by and construed in accordance with the laws of Dubai, United Arab Emirates.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].